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Information On and From the NHS

 

16/04/2015

New Health and Social Care Standards Published

Created: 09/06/2017

Ensuring care is provided with dignity and respect will be at the heart of Scotland's new Health and Social Care Standards with human rights at their core. 

The standards, which will be implemented on 1 April 2018, will apply to the NHS as well as services registered with the Care Inspectorate and Healthcare Improvement Scotland, and set out the standard people should expect when using health or social care services.

They are focused on improving people’s experience of care and are based on five outcomes:

  • I experience high quality care and support that is right for me.

  • I am fully involved in all decisions about my care and support.

  • I have confidence in the people who support and care for me.

  • I have confidence in the organisation providing my care and support.

  • I experience a high quality environment if the organisation provides the premises.

They are also underpinned by five principles: dignity and respect; compassion; be included; responsive care and support and wellbeing; which reflect the way that everyone should expect to be treated.

To read more click here

From Fife Voluntary Action Bulletin 15 June 2017 Opens a MS Word document containing information and links

 

16/04/2015

Stress management course offers support

Step on StressStress management course

An innovative Fife programme is provides practical support in coping with stress.

‘Step on Stress’ is a free course for adults which aims to help understand stress and provide practical tools for use in everyday life.

The course examines how stress affects physical reactions and thoughts and provides relaxation techniques to help participants to deal with their worries.

NHS Fife Clinical Psychologist, Dr Marie Ferguson, said: “Everyone feels stressed from time to time but it can become a problem when we can’t shake it off.

“It is important that we learn to manage stress and learn to recognise the early signs so we can prevent it taking hold.

“As well as learning handy tips, participants receive handouts so they can get the most out of our classes and can read these at their own pace at home.”

Courses are currently running in Dunfermline, Kirkcaldy and Leven. For further information or to book a place, visit www.moodcafe.co.uk, email fife-UHB.SteponStress@nhs.net or call (01383) 565442.

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

16/04/2015

New bus stop initiative supports patients with dementiaNew bus stop initiative

Healthcare Innovation

A new initiative which aims to support patients with dementia has been introduced at St Andrews Community Hospital.

The indoor ‘bus stop’ provides patients with dementia with a place to go when they feel agitated or have a need to go somewhere, for example, patients may wish to go home when they are in hospital for care and treatment. Patients who are disorientated or experiencing periods of confusion can feel increasingly frustrated, however, actively sitting and waiting at the bus stop provides reassurance and purpose, with the patient becoming calmer.
The equipment was kindly donated by Mears Group to mark the 5th anniversary of the opening of St Andrews Community Hospital.

Lynn Barker, Hospital Services Manager, St Andrews Community Hospital said: “The creation of the bus stop area will be a benefit to dementia patients for many years to come.”

Similar bus stops are in use by health and care providers around the UK. The idea originates from Germany where it has been successfully used to support patients.

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

16/04/2015

Simplified visiting times help support hospital visiting Support

If you have ever wondered what times you can visit loved ones in an NHS Fife hospital, recent changes have made things that little bit simpler.

Where many of Fife’s wards previously had variations on visiting, the Health Board has introduced standard visiting times of 2pm until 8pm, across all wards. The changes are informed by patient feedback and make visiting as accessible as possible. Of course, there will still be some situations where 2pm – 8pm is unsuitable, and NHS Fife will continue to be as flexible as possible in these cases.

In another move to make life on wards easier for patients and visitors, new Ward Welcome boards have been put up across hospitals. The boards give all the information needed to ensure patients can communicate their needs, with details including visiting hours, ways to feedback experiences, and a picture of the senior nurse in charge of the ward.

Patients consistently feedback that being kept informed as to their care is central to a positive experience on the wards. Ward Welcomes have been specifically designed with this in mind, and ensure that patients and families know exactly what to expect and who to turn to, regardless of which hospital they happen to be in.

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

16/04/2015

State-of-the-art Day Surgery Unit opens at Queen Margaret Hospital

Queen Margaret Hospital

The new Day Surgery Unit at Queen Margaret  Hospital is the latest clinical facility to open as part of development work on-site. The unit, which opened earlier this year, follows the opening of the Regional Endoscopy, Urology and Clinical Intervention units in 2014.
The unit, which replaced previous facilities on site, provides treatment for a variety of conditions, with patients admitted, treated and discharged within 23 hours.
Over 500 patients receive day surgery treatment at Queen Margaret each month and that figure is expected to increase further, with the unit carrying out the majority of day surgery work in Fife.

The unit includes:

  • a 12-bed recovery area for patients who require an overnight stay made up of six single rooms and two three-bedded bays

  • two pre-assessment rooms

  • excellent recovery facilities

  • separate patient sitting rooms for day and overnight patients

  • an education/seminar room for staff

As part of the development, a new ‘clinical corridor’ has been created to improve the privacy and dignity of patients using Day Surgery services, particularly for those moving between theatre and recovery areas.

Access to this clinical corridor on Level 2 is restricted to designated staff, with no general access available to members of the public.

Information on the access restrictions and finding your way around is available from the main reception, the Meet and Greet volunteers, key areas around the site and on the NHS Fife website at www.nhsfife.org/queenmargaret, where you can also find out more about developments on-site.

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

06/03/2015

Civic Voice the Way Forward for Fife - Health & Social Care Integration

In one of the first joint sessions of its kind, Fife's joint "Way Forward" workshop gave over 60 carers, charity groups, public and patient representatives an opportunity to come together to discuss, describe and start to shape the future of public engagement in Fife.

For more information please see news release below.

Downloads:
News Release (108KB) PDF

From the Fife Voluntary Action Bulletin 05 March 2015 and the Fife Voluntary Action website www.fifevoluntaryaction.org.uk

 

19/02/2015

Footcare Fife

Do you require assistance to manage your personal footcare? Poor footcare can lead to various health complications and can be avoided with support and care from our trained volunteers. FootCare Fife is a low cost confidential, safe and supportive service run by a local charity, delivered by volunteers. Sessions will be held at Whytemans Brae Hospital, Kirkcaldy and Carnegie clinic, Dunfermline. This project is coming soon to North East Fife. There will be a small £5 charge per session to cover costs.

For further information please contact James Jack at Fife Voluntary Action on 08456 006 046 or email james@fifevoluntaryaction.org.uk

From the Fife Voluntary Action Bulletin 19 February 2015 and the Fife Voluntary Action website www.fifevoluntaryaction.org.uk

 

 

24/06/2014

Scottish Health Council’s report entitled ‘Listening and Learning - How Feedback, Comments, Concerns and Complaints can improve NHS services in Scotland’

 http://www.scottishhealthcouncil.org/publications/research/listening_and_learning.aspx

This report sets out the findings and recommendations that are designed to help NHSScotland improve how it listens to what people say about their experiences of using healthcare services.  These findings have been informed by a review that sought to understand how well NHSScotland listens to people, how it is learning from their experiences to improve services, and how well supported people are to provide feedback in a meaningful way.

The review gathered views from patients and the public, included visits to all 21 of Scotland’s NHS Boards and involved conversations with a number of key national bodies.

The Scottish Health Council will continue to work with NHS Boards and national bodies with an interest in the recommendations in this report

Sent on behalf of Angela Heyes, Equality and Human Rights Lead NHS Fife

Heather Kirkbride
Personal Assistant to Equality and Human Rights Lead NHS Fife
Lynebank Hospital, The Annex,
Halbeath Road, Dunfermline,
Fife, KY11 4UW

Tel:     01383 565142    Internal:  35142
Fax:    01383 565324
Email: fife-UHB.EqualityandHumanRights@nhs.net

 

24/06/2014

Care Information Scotland - Redesign BulletinNHS 24 LOGO

"Click Here" Opens a pdf document

This report sets out the findings and recommendations that are designed to help NHSScotland improve how it listens to what people say about their experiences of using healthcare services.  These findings have been informed by a review that sought to understand how well NHSScotland listens to people, how it is learning from their experiences to improve services, and how well supported people are to provide feedback in a meaningful way.

The review gathered views from patients and the public, included visits to all 21 of Scotland’s NHS Boards and involved conversations with a number of key national bodies.

The Scottish Health Council will continue to work with NHS Boards and national bodies with an interest in the recommendations in this report

Sent on behalf of Angela Heyes, Equality and Human Rights Lead NHS Fife
Heather Kirkbride
Personal Assistant to Equality and Human Rights Lead NHS Fife
Lynebank Hospital, The Annex,
Halbeath Road, Dunfermline,
Fife, KY11 4UW

Tel:     01383 565142    Internal:  35142
Fax:    01383 565324
Email: fife-UHB.EqualityandHumanRights@nhs.net

 

14/05/2014

On the 29th April 2014 NHS 24 became available on the NEW free to NHS 24 Logo
call telephone number 111. The number of people already using the
new number has been very positive.


No other changes to the service provided have taken place - people seeking help and advice during the out of hours period are still able to call NHS 24 on the free, easy to remember 111 number.

Posters and leaflets about the number change have been circulated to GP surgeries and other health care settings. There is also a national advertising campaign to support the change and to inform the public. If you could share information about the switch over to your contacts that would help support us in letting people know about the new, free telephone number.

To continue to ensure patient safety NHS 24 will remain contactable via the old number (08454 24 24 24), but this will be for a limited time. This number will close once the volume of calls to it has fallen to a level that means it is safe to do so. This will be closely monitored and the Scottish Government will take the final decision to close the line with key partners.

Supplied by Jane McCartney
Director of Human Resources

 

20/04/2014

Guide to Health and Social Care Integration in Fife.

Health & Social Integration in Fife - Guide - English

The guide is also available in the following languages:
·         Cantonese
·         Mandarin
·         Polish
·         Punjabi
·         Russian
·         Urdu

If you would like this guide in any of these or another language please contact the Equality and Human Rights Department either by email at  fife-UHB.EqualityandDiversity@nhs.net or phone 01383 565142.

Regards Heather

Heather Kirkbride
Personal Assistant to Equality and Human Rights Lead NHS Fife
Lynebank Hospital, The Annex,
Halbeath Road, Dunfermline,
Fife, KY11 4UW

Tel:     01383 565142    Internal:  35142
Fax:    01383 565324
Email: fife-UHB.EqualityandDiversity@nhs.net

 

10/03/2017

Bring your medicines to hospital, urges NHS Fife

Created: 09/03/2017

NHS Fife has launched a campaign asking patients attending hospital to bring their medicines with them to hospital.

The reasons for this are:

  • So staff have a complete record of all medicines you are taking

  • To ensure you receive the correct medicine at the right time

  • It will reduce wastage of medicines

 NHS Fife has produced a poster with details, click here to view it.

From Fife Voluntary Action Bulletin 09 March 2017 Opens a MS Word document containing information and links

 

20/04/2017

Ordering your Repeat Prescription online in Fife

Some Doctors Surgery’s in Fife are now providing an online Repeat Prescription service through https://www.myvisiononline.co.uk/

You will have to contact your GP`s surgery to get there Practice ID and to register for the online service.

 

07/06/2017

Fife Health and Social Care Partnership Locality and Cluster Area Profiles

Fife Health and Social Care Partnership have published the seven Locality and Cluster Area Profiles, developed as part of the Health and Social Care Integration Process and as part of the development of Locality and Cluster Planning in Fife. To describe the population of the Locality and Cluster area in areas that are either relevant to the process of Health and Social Care Integration or can be directly influenced by it. It will look at specific locality data and be used to highlight key challenges that affect the population of the locality. To find out more, click here.

From Fife Centre for Equalities e-bulletin June 2017

 

19/04/2015

A quick guide: What the Minor Injuries Service can and can’t treat:

Minor Injuries Service

CAN treat the following:

✔Arm, wrist and hand injuries
✔Knee, ankle and foot injuries
✔Back, shoulder and rib injuries
✔Head and neck injuries in people who are fully conscious
✔Cuts and wounds which may need dressing and stitches
✔Minor burns and scalds
✔Eye injuries

Minor Injuries Services

CAN’T treat the following:

✘Breathing problems
✘Chest pain
✘Drug overdose
✘Severe allergic reaction
✘Illnesses which a GP would normally treat
✘Gynaecological or Pregnancy problems
✘Alcohol and drug related problems
✘Mental Health problems

More information

There are leaflets available about the Minor Injuries service which can be found at your local GP, pharmacy and libraries. Alternatively, you can find the leaflet on the NHS Fife Website – www.nhsfife.org/knowwhototurnto

For more information on what services are available to help you when you are ill or injured and to find your nearest service please visit the NHS Fife Website on www.nhsfife.org/knowwhototurnto

If you would like a copy of the leaflet in an alternative format or community language please call 01383 565142 or email EqualityandHumanRights@nhs.net

A quick guide:
What the Minor Injuries Service can and can’t treat:
Anyone who attends the Minor Injuries service who can’t be treated will be advised of the best alternative service to use.

Remember A&E and calling 999 should only be used for serious illnesses and injuries so that essential treatment is given as quickly as possible to those who need it mos

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

19/04/2015

Know who to turn to when you are injured

What is a Minor Injuries Service?

We’ve all had our fair share of bumps, bruises and grazes but what  can you do when self care isn’t enough?

The Minor Injuries Service can help you deal with less serious injuries that you may have thought required a trip to Accident and Emergency (A&E).

There are four Minor Injuries units across Fife - at Victoria Hospital,
Kirkcaldy; Queen Margaret Hospital, Dunfermline; St Andrews Community Hospital, St Andrews; and Adamson Hospital, Cupar.

The vast majority of those who attend the Minor Injuries service will need help with common injuries, suspected broken bones and wounds.

You can attend a Minor Injuries service with injuries to ligaments, tendons and muscles which include things like a sprained or twisted ankle and a suspected broken bone. In addition, bites and stings, minor burns and scalds and cuts and wounds that require stitching and dressing can also be treated.

You can find a list of what can and can’t be treated on the next page.
Minor Injuries services are staffed by Emergency Nurse Practitioners (ENPs) who are highly skilled.

Christine Harley has been an ENP for 14 years and works at the Minor Injuries units at Queen Margaret Hospital and Victoria Hospital.

She said: “We are able to deal with many injuries that are not serious or life-threatening but requiring medical help. We are able to assess a person’s injuries, providing the care and treatment each patient requires.

“For example, patients who present with a possible fracture - broken bone - can be helped. The patient may not even realise it’s broken until they come to us but we can provide the care and treatment required for a simple fracture.

“We can also refer patients to a specialist for treatment when necessary.

“Attending the Minor Injuries service instead of A&E means you will get the care and treatment you require and will often be seen quicker, especially at busy periods such as evenings and weekends.

“If you attend and we are unable to help you, we will advise you of the best alternative service for your needs.”

Where are the Minor Injuries services?

A & E Victoria Hospital entrance

Victoria Hospital
Hayfield Road
Kirkcaldy
KY2 5AH

Located within A&E at Victoria Hospital, walk in service operates 24/7

Queen Margaret
Hospital Whitefield Road
Dunfermline
KY12 0SU

Minor Injuries Unit, walk in service operates 24/77

A walk in service St Andrews Community Hospital entrance

A walk in service Adamson Hospital  entrance

St Andrews Community Hospital
Largo Road
St Andrews, KY16 8AR

A walk in service operating Monday to Friday from 8am to 6pm. Outwith these times and on public holidays call NHS
24 on 111

Adamson Hospital
Bank Street
Cupar, KY15 4JG

A walk in service operating Monday to Friday from 8am to 6pm. Outwith these times and on public holidays call
NHS 24 on 111.

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

16/04/2015

Stress management course offers support

Step on StressStress management course

An innovative Fife programme is provides practical support in coping with stress.

‘Step on Stress’ is a free course for adults which aims to help understand stress and provide practical tools for use in everyday life.

The course examines how stress affects physical reactions and thoughts and provides relaxation techniques to help participants to deal with their worries.

NHS Fife Clinical Psychologist, Dr Marie Ferguson, said: “Everyone feels stressed from time to time but it can become a problem when we can’t shake it off.

“It is important that we learn to manage stress and learn to recognise the early signs so we can prevent it taking hold.

“As well as learning handy tips, participants receive handouts so they can get the most out of our classes and can read these at their own pace at home.”

Courses are currently running in Dunfermline, Kirkcaldy and Leven. For further information or to book a place, visit www.moodcafe.co.uk, email fife-UHB.SteponStress@nhs.net or call (01383) 565442.

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

16/04/2015

New bus stop initiative supports patients with dementia

Healthcare InnovationNew bus stop initiative

A new initiative which aims to support patients with dementia has been introduced at St Andrews Community Hospital.

The indoor ‘bus stop’ provides patients with dementia with a place to go when they feel agitated or have a need to go somewhere, for example, patients may wish to go home when they are in hospital for care and treatment. Patients who are disorientated or experiencing periods of confusion can feel increasingly frustrated, however, actively sitting and waiting at the bus stop provides reassurance and purpose, with the patient becoming calmer.
The equipment was kindly donated by Mears Group to mark the 5th anniversary of the opening of St Andrews Community Hospital.

Lynn Barker, Hospital Services Manager, St Andrews Community Hospital said: “The creation of the bus stop area will be a benefit to dementia patients for many years to come.”

Similar bus stops are in use by health and care providers around the UK. The idea originates from Germany where it has been successfully used to support patients.

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

16/04/2015

Simplified visiting times help support hospital visiting

Support

If you have ever wondered what times you can visit loved ones in an NHS Fife hospital, recent changes have made things that little bit simpler.

Where many of Fife’s wards previously had variations on visiting, the Health Board has introduced standard visiting times of 2pm until 8pm, across all wards. The changes are informed by patient feedback and make visiting as accessible as possible. Of course, there will still be some situations where 2pm – 8pm is unsuitable, and NHS Fife will continue to be as flexible as possible in these cases.

In another move to make life on wards easier for patients and visitors, new Ward Welcome boards have been put up across hospitals. The boards give all the information needed to ensure patients can communicate their needs, with details including visiting hours, ways to feedback experiences, and a picture of the senior nurse in charge of the ward.

Patients consistently feedback that being kept informed as to their care is central to a positive experience on the wards. Ward Welcomes have been specifically designed with this in mind, and ensure that patients and families know exactly what to expect and who to turn to, regardless of which hospital they happen to be in.

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

16/04/2015

State-of-the-art Day Surgery Unit opens at Queen Margaret Hospital

Queen Margaret Hospital

The new Day Surgery Unit at Queen Margaret  Hospital is the latest clinical facility to open as part of development work on-site. The unit, which opened earlier this year, follows the opening of the Regional Endoscopy, Urology and Clinical Intervention units in 2014.
The unit, which replaced previous facilities on site, provides treatment for a variety of conditions, with patients admitted, treated and discharged within 23 hours.
Over 500 patients receive day surgery treatment at Queen Margaret each month and that figure is expected to increase further, with the unit carrying out the majority of day surgery work in Fife.

The unit includes:

  • a 12-bed recovery area for patients who require an overnight stay made up of six single rooms and two three-bedded bays

  • two pre-assessment rooms

  • excellent recovery facilities

  • separate patient sitting rooms for day and overnight patients

  • an education/seminar room for staff

As part of the development, a new ‘clinical corridor’ has been created to improve the privacy and dignity of patients using Day Surgery services, particularly for those moving between theatre and recovery areas.

Access to this clinical corridor on Level 2 is restricted to designated staff, with no general access available to members of the public.

Information on the access restrictions and finding your way around is available from the main reception, the Meet and Greet volunteers, key areas around the site and on the NHS Fife website at www.nhsfife.org/queenmargaret, where you can also find out more about developments on-site.

The above is from the FifeLife digital edition Spring 2015
http://www.fifedirect.org.uk/news/index.cfm#fifelifeSection

 

Added 04/09/2014

Inpatient Patient Experience Survey 2014
Results for
NHS Fife

This report gives a summary of the results of the Inpatient Patient Experience Survey 2014 for NHS Fife.
Survey questionnaires were sent out in January 2014 to 1,070 people who stayed overnight in an NHS Fife hospital between 1st April and 30th September 2013.

The survey asked questions about people's experiences of admission, the hospital ward and environment, care and treatment, operations and procedures, staff,
leaving hospital, care after leaving hospital and medicines.

To View the Survey "Click Here" this opens a pdf document

 

Added 15/07/2014

Please find attached for your information, updated copy of NHS Fife’s second Complaints & Feedback Annual Report, covering the time period 1 April 2013 – 31 March 2014.

Complaints and Feedback Annual Report 2013 - 14 opens in MS Word Document.

On behalf of Angela Heyes, Equality and Human Rights Lead NHS Fife.

If you would like any further information please contact the Equality and Human Rights Department.

Equality and Human Rights Lead NHS Fife
Lynebank Hospital, The Annex,
Halbeath Road, Dunfermline,
Fife, KY11 4UW

Tel:     01383 565142    Internal:  35142
Fax:    01383 565324
Email: fife-UHB.EqualityandHumanRights@nhs.net

 

29/07/2014

National Care Standards Review

The consultation paper can be found online at http://www.scotland.gov.uk/Publications/2014/06/7325 along with the response form which can be completed and returned by email to nationalcarestandardsreview@scotland.gsi.gov.uk

Regards Heather

Heather Kirkbride,
Personal Assistant to Equality and Human Rights Lead NHS Fife,
Lynebank Hospital,
The Annex, Halbeath Road,
Dunfermline, Fife, KY11 4UW

Tel:     01383 565142    Internal:  35142
Fax:    01383 565324
Email: fife-UHB.EqualityandHumanRights@nhs.net

Almost all of us will use a care service at some point in our lives. This consultation asks you to play your part in shaping the quality standards for services that the people of Scotland deserve.

Executive Summary

The National Care Standards were created to help people understand what to expect from services, and services understand the standards they should deliver. There are currently 23 sets of standards covering a wide range of care services, including nurseries and childminders, care homes for older people, housing support services, hospice care and independent hospitals.

There have been many changes since the standards were created in 2002 and this document seeks your views on how the standards should be updated and improved.

The document sets out a range of human rights-based proposals for developing new standards that improve the quality of care and protect vulnerable people.

We believe that there are core elements of quality that should be common across public services. We ask if a shared set of standards for health and care should be developed so that people working in health and care services have a common understanding of what quality means and work to common core values.

 

Added 24/06/2014

Scottish Health Council’s report entitled ‘Listening and Learning - How Feedback, Comments, Concerns and Complaints can improve NHS services in Scotland’

 http://www.scottishhealthcouncil.org/publications/research/listening_and_learning.aspx

This report sets out the findings and recommendations that are designed to help NHSScotland improve how it listens to what people say about their experiences of using healthcare services.  These findings have been informed by a review that sought to understand how well NHSScotland listens to people, how it is learning from their experiences to improve services, and how well supported people are to provide feedback in a meaningful way.

The review gathered views from patients and the public, included visits to all 21 of Scotland’s NHS Boards and involved conversations with a number of key national bodies.

The Scottish Health Council will continue to work with NHS Boards and national bodies with an interest in the recommendations in this report

Sent on behalf of Angela Heyes, Equality and Human Rights Lead NHS Fife

Heather Kirkbride
Personal Assistant to Equality and Human Rights Lead NHS Fife
Lynebank Hospital, The Annex,
Halbeath Road, Dunfermline,
Fife, KY11 4UW

Tel:     01383 565142    Internal:  35142
Fax:    01383 565324
Email: fife-UHB.EqualityandHumanRights@nhs.net

 

Added 24/06/2014NHS 24 LOGO

Care Information Scotland - Redesign Bulletin

"Click Here" Opens a pdf document

This report sets out the findings and recommendations that are designed to help NHSScotland improve how it listens to what people say about their experiences of using healthcare services.  These findings have been informed by a review that sought to understand how well NHSScotland listens to people, how it is learning from their experiences to improve services, and how well supported people are to provide feedback in a meaningful way.

The review gathered views from patients and the public, included visits to all 21 of Scotland’s NHS Boards and involved conversations with a number of key national bodies.

The Scottish Health Council will continue to work with NHS Boards and national bodies with an interest in the recommendations in this report

Sent on behalf of Angela Heyes, Equality and Human Rights Lead NHS Fife
Heather Kirkbride
Personal Assistant to Equality and Human Rights Lead NHS Fife
Lynebank Hospital, The Annex,
Halbeath Road, Dunfermline,
Fife, KY11 4UW

Tel:     01383 565142    Internal:  35142
Fax:    01383 565324
Email: fife-UHB.EqualityandHumanRights@nhs.net

 

Added 03/04/2014

TIME TO THINK DIFFERENTLY ABOUT HEALTH AND SOCIAL CARE – READ ALL ABOUT IT

Ever wondered what it would be like if health and social work services worked more closely together?  A new, jointly produced booklet and Fife Direct webpage launched today starts to explain just that as Fife prepares for the integration of all its adult and older people services across NHS Fife and Fife Council. 

If you would like to read more "Click Here" this opens a MS Word Document

This image link will take you to NHS Fife - Fife Falls Response Service

Added 08/10/2012

NHS Fife - Fife Fails Response Service

I found the below information in a pamphlet at my doctors and thought it might be of interest to others

Public Information

Fife Health and Social Care Partnership

Fife Fails Response Service is a joint initiative between Fife Council and NHS Fife as part of the Fife Fails, Osteoporosis and Fracture Prevention Strategy to look at reducing the risk of falls and osteoporosis.

Falls are one of the most common accidents in the home. However a fall at home does not always have to mean a trip to hospital.

If you fall in your own home and cannot get up but are uninjured your Gp, NHS 24 or the Emergency Services can call on a special fails response team at any time of the day or night. This team will help you get back up on your feet and find out why you fell in the first place.

To view the rest of the document can be view by "Clicking Here"

 

Added 19/09/2012

Share your experience

There are a number of ways to share your experience of, or take part in improving, the NHS care you receive in Scotland.

As well as taking part in patient experience surveys, the following websites are available to you:

Contact the patient experience team 

Call: 07500 126 160

Email: patientexperience@scotland.gsi.gov.uk

Call or email for more information

I copied the above information from the Better Together section of Healthcare Improvement Scotland website "Click Here" to go to the website

How to book an ambulance direct - East Scotland

Added 06/09/2012

Patients now have easier access to care and support

Now you can book an Ambulance direct

New service places the power to book an ambulance in the hands of patients.

Emergence services patients in Fife who require ambulance transport to get to their healthcare appointments due to a medical condition or mobility need will benefit from a new direct booking and management system which is being introduced soon by the Scottish Ambulance Service.

"Click Here" For more information

 

Added 20/04/2017

Rehab 4 Addiction

Rehab 4 Addiction is a free and confidential helpline for people suffering from drug and alcohol addiction in Scotland. Tel: 0800 140 4690 http://www.rehab4addiction.co.uk

How to get to and from the new wing at Fife`s Victoria Hospital

How to get to and from the new wing at Fife`s Victoria Hospital

From public transport to driving - useful travel information

COMPREHENSIVE travel plan has been developed by NHS Fife with local partners which details how you can travel to and from Victoria Hospital.

This image link will take you to Patient Opinion - Tell Your Story, Make a Difference!

Patient Opinion

Tell Your Story, Make a Difference!picture of Patient Opinion logo

Had experience of NHS services recently?  Want to offer some feedback, suggestions or thanks?  Want to see what others are saying too?

Then Patient Opinion might interest you.

NHS SMART Wheelchair and Seating Services

SMART Wheelchair and Seating Services

SMART User/Carer Network
There are now over 250 members from across Lothian, Fife and Borders on the SMART User/Carer Network. The network aims to provide service users and carers with an opportunity
to get involved with the development of the service. Anyone who is interested in joining the network or who would like further information can contact Les Malone, Modernisation Manager on Tel. 0131 537 9436 or by email at: Lothian.smartmanagement@nhs.net

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This image link will take you NHS Fife`s new website

NHS Fife has launched a new website aimed at providing a wide range of reliable, good quality information to anyone who is impacted by a long term condition.

“Living with my condition in Fife” is a collaboration between NHS Fife, Fife Council, NHS Education for Scotland, local support and voluntary groups and patients.  It brings together a wealth of national and local health information to provide health information & support, a directory of services and contacts including support & voluntary groups in Fife, health improvement advice and useful contacts in Fife.

“Living with my condition in Fife” will give the public, patients, families and carers more details of the services provided for people with arthritis, cancer, diabetes, heart disease, mental health, neurology, respiratory conditions and stroke.  Information is also available on lifestyle choices and palliative care.  The website will continue to grow with more information in the future.

Having good information easily available and accessible helps people to understand their condition better and take control to live a more fulfilled and better life.

The website can be accessed at:
www.livingwithmycondition.org.uk

This Image link will take you to Book Prescription Scheme - Fife

Book Prescription Scheme - Fife

ARE YOU HAVING EMOTIONAL PROBLEMS?

Many people - perhaps even the majority - develop emotional or psychological problems at some time during their life. At anyone time, for example, about 10 per cent of adults are feeling somewhat depressed. Others feel anxious about leaving the house, or about meeting people, or have worries that seem to go on and on.

This Image link will take you to Ordering your Repeat Prescription online in Fife

Added 20/04/2017

Ordering your Repeat Prescription online in Fife

Some Doctors Surgery’s in Fife are now providing an online Repeat Prescription service through https://www.myvisiononline.co.uk/

You will have to contact your GP`s surgery to get there Practice ID and to register for the online service.

This image link will take you Pamphlets from NHS Scotland

Pamphlet`s from NHS Scotland in lots of Health Rights Information Scotlands_logoDifferent Formats

This link goes to the Health Rights Information Scotlands website page on Patient information which contains Documents that can be found it quite a few formats: Audio, BSL, Easyread, Large Print, Translations in some different languages, PDF.

This image link will take you to information on Advice and Support for all NHS users in Fife

Advice and Support for all NHS users in Fife.

This is a poster in 3 format`s, one is an image, one is a word document containing images and text, the 3rd is text only in note pad.

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Disabilities Fife
West Bridge Mill, Bridge Street,
Kirkcaldy, Fife, KY1 1TE
Scottish Charity No: SC 026112